# MakingITWork Business Description

MakingITWork is a freelance IT consultancy based in Ware, founded by Chris Tompsett, an experienced IT professional with over two decades in the sector. The business provides comprehensive technology solutions to small and medium-sized businesses and individuals who need reliable, straightforward IT support without the corporate overhead.

Chris's background spans both private and public sector IT infrastructure, giving him broad expertise across networks, servers, security systems and end-user devices. He holds a first-class degree in Cyber Security, Cisco CCNA certification, and ITIL accreditation—credentials that underpin his professional approach.

What distinguishes MakingITWork is the emphasis on clarity and accessibility. Rather than overwhelming clients with technical jargon, Chris explains concepts and issues in plain English, making IT management less intimidating. He offers both onsite and remote support, providing flexibility that larger IT firms often cannot match.

The service range is extensive: from PC and laptop repairs to server infrastructure, cloud solutions, VoIP implementation, networking and cybersecurity. This breadth means businesses can consolidate their IT support with a single trusted contact rather than juggling multiple vendors.

Chris genuinely enjoys solving technical challenges and building long-term client relationships. His approach prioritises cost-effectiveness without compromising quality, positioning MakingITWork as an ideal partner for organisations seeking knowledgeable, personable IT support that actually understands their needs.