You and Me IT
IT Support Companies
You and Me IT
48 Ribblesdale, Wallsend
# You and Me IT
You & Me IT is a Wallsend-based IT support provider serving individuals, freelancers and small businesses across Newcastle and the North East. They deliver progressive, professional and affordable IT solutions without the corporate overhead or confusing jargon.
The business positions itself as a partnership rather than a traditional support vendor. They handle everything from troubleshooting laptop and Wi-Fi issues to setting up secure cloud workspaces, managing Microsoft 365 implementations, and providing ongoing IT management for growing teams. Their Care Panel offers a single point of contact for day-to-day tech needs, whilst their support extends to device setup, data migration, network management, cybersecurity and backup strategies.
What sets them apart is their commitment to accessibility. With response times under two hours during business days, they prioritise clear communication and honest advice tailored to each client's actual needs—not enterprise solutions forced onto small operations. They explicitly reject long-term contracts and hidden charges, instead offering flexible monthly plans, pay-as-you-go sessions, or fixed-price projects depending on scope.
Their three-tier pricing approach acknowledges that technology needs vary dramatically: individuals get hourly support with optional on-site visits, small businesses receive predictable monthly care with monitoring and patch management, and larger projects get dedicated scope and timelines. They're relationship-focused, designed to grow alongside clients as their technology requirements evolve, making them particularly valuable for remote workers and scaling teams.
You & Me IT is a Wallsend-based IT support provider serving individuals, freelancers and small businesses across Newcastle and the North East. They deliver progressive, professional and affordable IT solutions without the corporate overhead or confusing jargon.
The business positions itself as a partnership rather than a traditional support vendor. They handle everything from troubleshooting laptop and Wi-Fi issues to setting up secure cloud workspaces, managing Microsoft 365 implementations, and providing ongoing IT management for growing teams. Their Care Panel offers a single point of contact for day-to-day tech needs, whilst their support extends to device setup, data migration, network management, cybersecurity and backup strategies.
What sets them apart is their commitment to accessibility. With response times under two hours during business days, they prioritise clear communication and honest advice tailored to each client's actual needs—not enterprise solutions forced onto small operations. They explicitly reject long-term contracts and hidden charges, instead offering flexible monthly plans, pay-as-you-go sessions, or fixed-price projects depending on scope.
Their three-tier pricing approach acknowledges that technology needs vary dramatically: individuals get hourly support with optional on-site visits, small businesses receive predictable monthly care with monitoring and patch management, and larger projects get dedicated scope and timelines. They're relationship-focused, designed to grow alongside clients as their technology requirements evolve, making them particularly valuable for remote workers and scaling teams.
Services offered
Remote IT supportEmail and Wi-Fi troubleshootingPC and Mac performance tuningMicrosoft 365 and Google Workspace setupDevice setup and data migrationSecure file sharing and backup solutionsSmall business IT management and monitoringCybersecurity and multi-factor authentication rollout