The One Point
IT Support Companies
The One Point
Helix, Newcastle upon Tyne
# The One Point
The One Point is a Newcastle-based IT and cyber support firm specialising in comprehensive technology solutions for businesses. With over 20 years of industry experience, they position themselves as a single point of contact for organisations seeking integrated IT infrastructure, security and communications support.
The company serves businesses across various sectors, including NHS trusts and public sector organisations, evidenced by their NHS Approved Supplier status and Crown Commercial Service accreditation. Their client base ranges from single-user operations to multi-site enterprises requiring scalable solutions.
What distinguishes The One Point is their bundled service model combining fixed-price unlimited IT support with inclusive anti-virus protection, security monitoring and proactive device oversight. Rather than fragmented vendors, clients receive coordinated support across communications (VoIP), cybersecurity, business mobility and digital transformation from one provider.
Their credibility rests on substantial certifications: ISO 27001 accreditation, Microsoft Solutions Partner status, Cyber Essentials Plus certification and IASME Assessor qualification. These credentials demonstrate genuine security expertise rather than superficial compliance.
The One Point differentiates through award-winning customer service, bespoke digital solutions including CRM and ERP systems, and flexible VoIP offerings integrated with Microsoft Teams and Cisco Webex. Their approach emphasises proactive threat prevention and operational automation rather than reactive incident response.
The One Point is a Newcastle-based IT and cyber support firm specialising in comprehensive technology solutions for businesses. With over 20 years of industry experience, they position themselves as a single point of contact for organisations seeking integrated IT infrastructure, security and communications support.
The company serves businesses across various sectors, including NHS trusts and public sector organisations, evidenced by their NHS Approved Supplier status and Crown Commercial Service accreditation. Their client base ranges from single-user operations to multi-site enterprises requiring scalable solutions.
What distinguishes The One Point is their bundled service model combining fixed-price unlimited IT support with inclusive anti-virus protection, security monitoring and proactive device oversight. Rather than fragmented vendors, clients receive coordinated support across communications (VoIP), cybersecurity, business mobility and digital transformation from one provider.
Their credibility rests on substantial certifications: ISO 27001 accreditation, Microsoft Solutions Partner status, Cyber Essentials Plus certification and IASME Assessor qualification. These credentials demonstrate genuine security expertise rather than superficial compliance.
The One Point differentiates through award-winning customer service, bespoke digital solutions including CRM and ERP systems, and flexible VoIP offerings integrated with Microsoft Teams and Cisco Webex. Their approach emphasises proactive threat prevention and operational automation rather than reactive incident response.
Services offered
IT SupportCyber SecurityVoIP SolutionsBusiness MobilesDigital TransformationCRM DevelopmentERP SystemsCloud Infrastructure Management