Total IT
IT Support Companies
Total IT
69 Old Broad St, London
# Total IT
Total IT is a London-based IT support provider specialising in managing technology infrastructure for the UK's largest and most complex buildings. They deliver enterprise-level managed IT services to major commercial organisations across the country, with a particular focus on supporting the demanding requirements of large-scale corporate environments.
The company serves major corporations and institutions, evidenced by their client roster including BNP Paribas, Savills, JLL, CBRE and Cushman & Wakefield. These blue-chip clients demonstrate Total IT's capability to handle sophisticated IT operations at scale.
What distinguishes Total IT is their measurable commitment to service excellence. They achieve a 100% Net Promoter Score, resolve 96% of support cases within agreed service levels, and maintain an exceptionally fast 22-second average call wait time. This combination of rapid response and high resolution rates reflects their operational efficiency and customer-centric approach.
Their service delivery model prioritises accessibility and responsiveness, offering free consultations and quick-help support through TeamViewer integration. By operating across the entire UK whilst maintaining headquarters in London, Total IT demonstrates the infrastructure and expertise needed to support geographically dispersed operations typical of large corporations. Their specialisation in large building technology management suggests deep expertise in complex multi-site environments with substantial IT infrastructure demands.
Total IT is a London-based IT support provider specialising in managing technology infrastructure for the UK's largest and most complex buildings. They deliver enterprise-level managed IT services to major commercial organisations across the country, with a particular focus on supporting the demanding requirements of large-scale corporate environments.
The company serves major corporations and institutions, evidenced by their client roster including BNP Paribas, Savills, JLL, CBRE and Cushman & Wakefield. These blue-chip clients demonstrate Total IT's capability to handle sophisticated IT operations at scale.
What distinguishes Total IT is their measurable commitment to service excellence. They achieve a 100% Net Promoter Score, resolve 96% of support cases within agreed service levels, and maintain an exceptionally fast 22-second average call wait time. This combination of rapid response and high resolution rates reflects their operational efficiency and customer-centric approach.
Their service delivery model prioritises accessibility and responsiveness, offering free consultations and quick-help support through TeamViewer integration. By operating across the entire UK whilst maintaining headquarters in London, Total IT demonstrates the infrastructure and expertise needed to support geographically dispersed operations typical of large corporations. Their specialisation in large building technology management suggests deep expertise in complex multi-site environments with substantial IT infrastructure demands.
Services offered
Managed IT SupportEnterprise IT Infrastructure ManagementHelp Desk SupportNetwork ManagementIT ConsultationRemote Technical SupportOn-Site IT ServicesProactive System Monitoring