Gateway IT
IT Support Companies
Gateway IT
2 Devonshire Pl, London
# Gateway IT - Business Description
Gateway IT is a London-based IT consultancy specialising in tailored support solutions for small businesses. Rather than getting bogged down in technical jargon, they prioritise understanding their clients' business objectives—whether that's driving growth, improving efficiency, or mitigating risk.
The company serves businesses with fewer than 30 users and explicitly states there are no minimum user requirements, making them accessible to genuinely small operations. This focus sets them apart from larger providers who often overlook the SME market.
Their expertise spans several key areas: small business IT support, WiFi network troubleshooting, end-user assistance, system monitoring using enterprise-grade tools, email hosting with custom domains, and managed WordPress hosting with SSL certificates and automatic backups. They offer both remote and on-site support, recognising that some issues require a physical presence.
What makes Gateway IT distinctive is their flexible engagement model. They don't force clients into long-term contracts if they don't need them—break/fix arrangements are available at £35/hour remotely and £70/hour on-site. For businesses wanting proactive management, their MSP package at £45 per workstation/server monthly includes 24/7 remote support and discounted on-site visits.
Their 24/7 remote support availability and willingness to work outside standard office hours demonstrate commitment to minimising downtime. The company combines affordability with professional-grade infrastructure management, making enterprise-level IT support accessible to small businesses.
Gateway IT is a London-based IT consultancy specialising in tailored support solutions for small businesses. Rather than getting bogged down in technical jargon, they prioritise understanding their clients' business objectives—whether that's driving growth, improving efficiency, or mitigating risk.
The company serves businesses with fewer than 30 users and explicitly states there are no minimum user requirements, making them accessible to genuinely small operations. This focus sets them apart from larger providers who often overlook the SME market.
Their expertise spans several key areas: small business IT support, WiFi network troubleshooting, end-user assistance, system monitoring using enterprise-grade tools, email hosting with custom domains, and managed WordPress hosting with SSL certificates and automatic backups. They offer both remote and on-site support, recognising that some issues require a physical presence.
What makes Gateway IT distinctive is their flexible engagement model. They don't force clients into long-term contracts if they don't need them—break/fix arrangements are available at £35/hour remotely and £70/hour on-site. For businesses wanting proactive management, their MSP package at £45 per workstation/server monthly includes 24/7 remote support and discounted on-site visits.
Their 24/7 remote support availability and willingness to work outside standard office hours demonstrate commitment to minimising downtime. The company combines affordability with professional-grade infrastructure management, making enterprise-level IT support accessible to small businesses.
Services offered
small business IT supportWiFi network troubleshootingend-user technical supportsystem monitoringemail hosting with custom domainsWordPress hostingbreak/fix remote supportbreak/fix on-site support