BAL IT Consultants
IT Support Companies
BAL IT Consultants
21 Tre-Beferad, Llantwit Major
# BAL-IT Consultants
BAL-IT is a local IT support service based in Llantwit Major, South Wales, providing hands-on technology assistance for homeowners and individuals who need reliable help with their devices. The business specialises in supporting laptops, PCs, tablets, smartphones, and smart home technology through both in-person visits and secure remote assistance.
Founded by Ben, a Microsoft Certified professional with over 10 years of enterprise experience and 20+ years of personal IT knowledge, BAL-IT stands out through its commitment to demystifying technology. Rather than relying on jargon or impersonal call centres, Ben works directly with clients, explaining problems and solutions in plain English whilst respecting their homes and privacy.
The service appeals to anyone struggling with slow devices, connectivity issues, security concerns, or simply wanting to build confidence using technology. Whether it's a one-off problem or ongoing support, BAL-IT adapts to suit individual needs.
What genuinely differentiates this business is Ben's accessibility and flexibility. He operates beyond standard 9-5 hours, offering evening and weekend appointments when customers need them most. His SC Clearance and professional certification provide assurance, whilst his local, independent status means clients always work with the same experienced person—no ticket systems or outsourcing.
BAL-IT transforms technology from a source of frustration into something manageable and safe, making it ideal for those seeking patient, trustworthy, and personally accountable support.
BAL-IT is a local IT support service based in Llantwit Major, South Wales, providing hands-on technology assistance for homeowners and individuals who need reliable help with their devices. The business specialises in supporting laptops, PCs, tablets, smartphones, and smart home technology through both in-person visits and secure remote assistance.
Founded by Ben, a Microsoft Certified professional with over 10 years of enterprise experience and 20+ years of personal IT knowledge, BAL-IT stands out through its commitment to demystifying technology. Rather than relying on jargon or impersonal call centres, Ben works directly with clients, explaining problems and solutions in plain English whilst respecting their homes and privacy.
The service appeals to anyone struggling with slow devices, connectivity issues, security concerns, or simply wanting to build confidence using technology. Whether it's a one-off problem or ongoing support, BAL-IT adapts to suit individual needs.
What genuinely differentiates this business is Ben's accessibility and flexibility. He operates beyond standard 9-5 hours, offering evening and weekend appointments when customers need them most. His SC Clearance and professional certification provide assurance, whilst his local, independent status means clients always work with the same experienced person—no ticket systems or outsourcing.
BAL-IT transforms technology from a source of frustration into something manageable and safe, making it ideal for those seeking patient, trustworthy, and personally accountable support.
Services offered
Home IT supportRemote IT assistanceWi-Fi and internet troubleshootingDevice setup and configurationVirus and malware removalSecurity improvementPersonal tech tuitionSmart home technology support