# Galtec Solutions Ltd – Business Description

Galtec Solutions is an outsourced IT support provider based in Leeds, serving businesses across Yorkshire and beyond. The company specialises in delivering comprehensive managed IT services that extend far beyond standard helpdesk support, positioning itself as a full-service technology partner rather than a reactive repair service.

Their service portfolio encompasses managed services, cyber security, cloud infrastructure, networking, and project management. They handle device lifecycle management, Microsoft services implementation, and procurement—essentially managing the entire technology ecosystem for their clients. This breadth allows businesses to outsource their entire IT function, eliminating the need for an in-house IT team.

What distinguishes Galtec is their enterprise-grade infrastructure. They operate a dedicated Network Operations Centre and maintain a 24/7 service desk accessible via their customer portal. They've invested in proprietary platforms including their E-Pro Portal and Quote Me Store, suggesting operational maturity beyond typical SME support providers.

Their Microsoft CSP Licence Portal indicates strong partnerships with major vendors, whilst their explicit focus on cyber security and risk awareness guidance reflects current business priorities around data protection and compliance. The company targets growth-focused businesses that require strategic IT partnership rather than transactional support—clients seeking to align technology with business objectives rather than simply fix broken computers.