Hotel IT Company
IT Support Companies
Hotel IT Company
Highcross Business Centre, Hinckley
# Hotel IT Company – Business Description
Hotel IT Company is a specialist managed IT support provider based in Hinckley, dedicated exclusively to the hospitality sector. They serve independent hotels and spas across the UK, providing comprehensive technology management tailored to the unique operational demands of hotel environments.
The company distinguishes itself through deep hospitality expertise, understanding that hotel IT requirements span front desk systems, property management platforms, point-of-sale terminals, kitchen equipment, guest WiFi, and back-office infrastructure. Rather than applying generic IT support, they've built their service specifically around how hotels operate.
Their standout features include a single point of contact approach, eliminating the friction of managing multiple third-party suppliers. They provide genuine 24/7/365 support—critical for hospitality where downtime directly impacts guest experience and revenue. Their offering extends beyond reactive support into proactive areas including cybersecurity testing, compliance assistance with PCI-DSS and GDPR requirements, and staff security awareness training.
Hotel IT Company also handles strategic projects from new hotel IT planning and design through to vendor management and procurement, supporting both upgrades and new openings. They manage cloud solutions like Microsoft 365 and Google Workspace, ensuring secure backups and efficient business continuity.
Their featured status in The Hotel Magazine validates their credibility within the sector. By combining 24/7 support with hospitality-specific knowledge and compliance expertise, they position themselves as a strategic IT partner rather than a commodity support provider.
Hotel IT Company is a specialist managed IT support provider based in Hinckley, dedicated exclusively to the hospitality sector. They serve independent hotels and spas across the UK, providing comprehensive technology management tailored to the unique operational demands of hotel environments.
The company distinguishes itself through deep hospitality expertise, understanding that hotel IT requirements span front desk systems, property management platforms, point-of-sale terminals, kitchen equipment, guest WiFi, and back-office infrastructure. Rather than applying generic IT support, they've built their service specifically around how hotels operate.
Their standout features include a single point of contact approach, eliminating the friction of managing multiple third-party suppliers. They provide genuine 24/7/365 support—critical for hospitality where downtime directly impacts guest experience and revenue. Their offering extends beyond reactive support into proactive areas including cybersecurity testing, compliance assistance with PCI-DSS and GDPR requirements, and staff security awareness training.
Hotel IT Company also handles strategic projects from new hotel IT planning and design through to vendor management and procurement, supporting both upgrades and new openings. They manage cloud solutions like Microsoft 365 and Google Workspace, ensuring secure backups and efficient business continuity.
Their featured status in The Hotel Magazine validates their credibility within the sector. By combining 24/7 support with hospitality-specific knowledge and compliance expertise, they position themselves as a strategic IT partner rather than a commodity support provider.
Services offered
Managed IT Support (24/7/365)Guest WiFi Setup and ManagementPMS and POS System SupportCloud Solutions (Microsoft 365Google Workspace)Cybersecurity Penetration TestingCompliance and Data Protection (PCI-DSSGDPRCyber Essentials)Staff Cybersecurity Awareness TrainingHotel IT Project Design and Implementation