Riverview IT
IT Support Companies
Riverview IT
Strand House, Builth Wells
# Riverview IT
Riverview IT is an IT support and services provider based in Builth Wells, serving small and medium-sized businesses and home users across Mid and South Wales. Founded in 2012 by Ella Truswell, the company was established to deliver affordable, accessible IT support to Welsh households and has since expanded to offer specialist services to SMBs throughout the region.
The business distinguishes itself through flexible support models tailored to individual client needs. Rather than forcing organisations into rigid contracts, Riverview IT offers complementary support for IT managers needing occasional assistance, ad hoc support for those without ongoing requirements, and full managed support arrangements. This client-centric approach recognises that organisations have vastly different IT demands.
Their technical expertise spans network security, email and hosting solutions ranging from single addresses to full Microsoft Exchange implementations, and internet connectivity across multiple technologies including 4G, ADSL, fibre, satellite and VOIP. The company prioritises accessibility and responsiveness, resolving the majority of issues through a secure remote support portal, with onsite visits available when necessary.
What truly sets Riverview IT apart is their commitment to clarity and professionalism. They explain services in straightforward terms, avoiding industry jargon that confuses clients. The company emphasises fast, efficient service delivery and maintains a dedicated support portal for client access, ensuring help is available when needed rather than at the company's convenience.
Riverview IT is an IT support and services provider based in Builth Wells, serving small and medium-sized businesses and home users across Mid and South Wales. Founded in 2012 by Ella Truswell, the company was established to deliver affordable, accessible IT support to Welsh households and has since expanded to offer specialist services to SMBs throughout the region.
The business distinguishes itself through flexible support models tailored to individual client needs. Rather than forcing organisations into rigid contracts, Riverview IT offers complementary support for IT managers needing occasional assistance, ad hoc support for those without ongoing requirements, and full managed support arrangements. This client-centric approach recognises that organisations have vastly different IT demands.
Their technical expertise spans network security, email and hosting solutions ranging from single addresses to full Microsoft Exchange implementations, and internet connectivity across multiple technologies including 4G, ADSL, fibre, satellite and VOIP. The company prioritises accessibility and responsiveness, resolving the majority of issues through a secure remote support portal, with onsite visits available when necessary.
What truly sets Riverview IT apart is their commitment to clarity and professionalism. They explain services in straightforward terms, avoiding industry jargon that confuses clients. The company emphasises fast, efficient service delivery and maintains a dedicated support portal for client access, ensuring help is available when needed rather than at the company's convenience.
Services offered
Network securityEmail and hosting servicesInternet connections and broadband provisionRemote supportOnsite supportVOIP telephone servicesComplementary IT management supportAd hoc support