Sussex Backup Ltd
IT Support Companies
Sussex Backup Ltd
20 Reeves Hill, Brighton
# Sussex Backup Ltd
Sussex Backup is a Brighton-based IT support and cloud services provider specialising in small business technology solutions. Operating for over 20 years, they serve sole traders through to organisations with 25+ employees across Sussex and the surrounding region.
The company offers a distinctive approach to business IT, deliberately avoiding industry jargon and hard-sell tactics in favour of straightforward, personal service. Their philosophy centres on keeping systems running smoothly, fixing problems quickly, and respecting clients' decisions about technology investments rather than pushing unnecessary upgrades.
Core services include computer and network support, professional data backup, email hosting via Exchange, VoIP telephony systems, and broadband connectivity. They utilise remote desktop support tools to diagnose and resolve issues efficiently, minimising disruption to business operations.
What sets Sussex Backup apart is their emphasis on the human element of IT support. They combine proven technical expertise with a relaxed, approachable demeanour, positioning themselves as trusted advisors rather than intimidating tech specialists. They prioritise educating clients about their IT environments, providing guidance when implementing new systems and ongoing support thereafter.
Their service philosophy reflects a genuine understanding of small business challenges—acknowledging that as companies grow, keeping pace with technological changes becomes increasingly difficult. Sussex Backup positions itself as a knowledgeable partner that simplifies this process, ensuring technology serves business objectives without overwhelming or confusing business owners.
Sussex Backup is a Brighton-based IT support and cloud services provider specialising in small business technology solutions. Operating for over 20 years, they serve sole traders through to organisations with 25+ employees across Sussex and the surrounding region.
The company offers a distinctive approach to business IT, deliberately avoiding industry jargon and hard-sell tactics in favour of straightforward, personal service. Their philosophy centres on keeping systems running smoothly, fixing problems quickly, and respecting clients' decisions about technology investments rather than pushing unnecessary upgrades.
Core services include computer and network support, professional data backup, email hosting via Exchange, VoIP telephony systems, and broadband connectivity. They utilise remote desktop support tools to diagnose and resolve issues efficiently, minimising disruption to business operations.
What sets Sussex Backup apart is their emphasis on the human element of IT support. They combine proven technical expertise with a relaxed, approachable demeanour, positioning themselves as trusted advisors rather than intimidating tech specialists. They prioritise educating clients about their IT environments, providing guidance when implementing new systems and ongoing support thereafter.
Their service philosophy reflects a genuine understanding of small business challenges—acknowledging that as companies grow, keeping pace with technological changes becomes increasingly difficult. Sussex Backup positions itself as a knowledgeable partner that simplifies this process, ensuring technology serves business objectives without overwhelming or confusing business owners.
Services offered
Computer and network supportProfessional data backupHosted Exchange emailVoIP telephonyBroadband connectivityRemote desktop supportIT consultationStaff training