FatMac IT Solutions
IT Support Companies
FatMac IT Solutions
113 Church Rd, London
# FatMac IT Solutions
FatMac IT Solutions is an independent, family-run managed IT services provider serving small and medium-sized businesses, freelancers, and organisations across London and the South-East. They specialise in supporting companies from single-user SOHO setups to organisations with up to 50 users, with particular expertise in educational and charitable sectors.
What sets FatMac apart is their rare combination of technical depth across Apple, Microsoft, and Unix ecosystems. Rather than pushing clients toward a single vendor, they manage complex mixed Mac-Windows environments and recommend solutions based on genuine value for money. This independence matters—they partner with industry leaders like Apple, Microsoft, Adobe, Kerio, and 3CX, but always prioritise what's right for each client's needs.
Their support model is genuinely flexible. Businesses can start with pay-per-incident break/fix services, graduate to on-demand support blocks with no monthly commitment, or transition to fully managed support with SLA-backed guarantees. This flexibility reflects their understanding that growing businesses have evolving needs.
Beyond reactive support, FatMac delivers comprehensive onsite services including network installation, server management, project management, and tiered support desk operations. They provide cloud solutions encompassing Microsoft 365, Azure, hosted communications, and VoIP services. Their transparent consultancy approach and meticulous planning ensure clients understand their IT strategy and costs remain optimised.
FatMac IT Solutions is an independent, family-run managed IT services provider serving small and medium-sized businesses, freelancers, and organisations across London and the South-East. They specialise in supporting companies from single-user SOHO setups to organisations with up to 50 users, with particular expertise in educational and charitable sectors.
What sets FatMac apart is their rare combination of technical depth across Apple, Microsoft, and Unix ecosystems. Rather than pushing clients toward a single vendor, they manage complex mixed Mac-Windows environments and recommend solutions based on genuine value for money. This independence matters—they partner with industry leaders like Apple, Microsoft, Adobe, Kerio, and 3CX, but always prioritise what's right for each client's needs.
Their support model is genuinely flexible. Businesses can start with pay-per-incident break/fix services, graduate to on-demand support blocks with no monthly commitment, or transition to fully managed support with SLA-backed guarantees. This flexibility reflects their understanding that growing businesses have evolving needs.
Beyond reactive support, FatMac delivers comprehensive onsite services including network installation, server management, project management, and tiered support desk operations. They provide cloud solutions encompassing Microsoft 365, Azure, hosted communications, and VoIP services. Their transparent consultancy approach and meticulous planning ensure clients understand their IT strategy and costs remain optimised.
Services offered
Managed IT supportBreak/fix servicesCloud solutions (Office 365Azure)Network installation and maintenanceServer management (WindowsMacNAS)Hosted VoIP and communicationsProject managementRemote and onsite support