Sphere IT Support
IT Support Companies
Sphere IT Support
20-22 Wenlock Rd, London
# Sphere IT Support
Sphere IT Support is a London-based IT support provider delivering managed and flexible IT solutions to businesses across the capital. With over 20 years' experience, they specialise in taking complete ownership of their clients' IT infrastructure, allowing business leaders to focus on core operations rather than technology headaches.
The company distinguishes itself through several key differentiators. Unlike typical support hierarchies, Sphere IT employs only third-line engineers from the outset, eliminating the frustration of issue escalation and ensuring complex problems are resolved immediately by experienced technicians. Their commitment to rapid response means urgent calls and emails receive attention within minutes rather than hours, with qualified engineers on standby for onsite visits when remote support won't suffice.
Sphere IT offers comprehensive IT management covering Office 365, Google Workspace, user administration, licensing, VoIP systems, and internet connectivity. Their flexible approach caters to different business needs: clients can opt for managed support plans (Core, Premium, or Premium Plus) with 24/7 monitoring and proactive system management, or choose pay-as-you-go arrangements without long-term commitments. All plans include direct helpdesk access and rolling three-month terms.
Their service model emphasises prevention over reaction. Free IT audits identify infrastructure gaps before they become problems, while continuous monitoring catches issues early to maintain security and efficiency. This proactive stance, combined with genuine flexibility and senior-level technical expertise, positions Sphere IT as a pragmatic alternative to maintaining in-house IT departments.
Sphere IT Support is a London-based IT support provider delivering managed and flexible IT solutions to businesses across the capital. With over 20 years' experience, they specialise in taking complete ownership of their clients' IT infrastructure, allowing business leaders to focus on core operations rather than technology headaches.
The company distinguishes itself through several key differentiators. Unlike typical support hierarchies, Sphere IT employs only third-line engineers from the outset, eliminating the frustration of issue escalation and ensuring complex problems are resolved immediately by experienced technicians. Their commitment to rapid response means urgent calls and emails receive attention within minutes rather than hours, with qualified engineers on standby for onsite visits when remote support won't suffice.
Sphere IT offers comprehensive IT management covering Office 365, Google Workspace, user administration, licensing, VoIP systems, and internet connectivity. Their flexible approach caters to different business needs: clients can opt for managed support plans (Core, Premium, or Premium Plus) with 24/7 monitoring and proactive system management, or choose pay-as-you-go arrangements without long-term commitments. All plans include direct helpdesk access and rolling three-month terms.
Their service model emphasises prevention over reaction. Free IT audits identify infrastructure gaps before they become problems, while continuous monitoring catches issues early to maintain security and efficiency. This proactive stance, combined with genuine flexibility and senior-level technical expertise, positions Sphere IT as a pragmatic alternative to maintaining in-house IT departments.
Services offered
Managed IT supportOffice 365 and Google Workspace managementUser onboarding and offboardingVoIP systemsInternet connectivity solutionsProactive system monitoringOnsite technical supportIT audits and infrastructure assessment