Boffins IT Support and Consultancy
IT Support Companies
Boffins IT Support and Consultancy
Thame House, Aylesbury
# Boffins IT Support and Consultancy
BDR Group is an award-winning IT support and consultancy firm operating for 32 years, serving businesses of all sizes across diverse sectors including insurance, public sector, higher education and retail. Based in Aylesbury, they provide comprehensive IT infrastructure solutions designed to eliminate downtime, enhance security and reduce operational costs.
The company specialises in helping organisations modernise their technology environments whilst maintaining stability and compliance. Their service portfolio spans managed IT services, cloud infrastructure, hosted communications, broadband and Wi-Fi connectivity, energy solutions and building management systems. What distinguishes BDR is their combination of scale and accessibility—they're large enough to support enterprise clients like the NHS, Primark and Boeing, yet maintain responsiveness typical of smaller firms.
Their commitment to customer service is evidenced by impressive operational metrics: 4,000+ customers trust them as their provider, average call wait times of just 8 seconds to speak with a real person, and average fault resolution within 6 minutes. BDR partners with globally recognised technology vendors including Kaspersky, Cisco, Sophos, HP and IBM, ensuring clients receive cutting-edge solutions backed by enterprise-grade support.
They address the full spectrum of IT challenges—from legacy system modernisation and security breaches to compliance requirements and scalability constraints—providing tailored solutions that align with business objectives rather than imposing generic fixes.
BDR Group is an award-winning IT support and consultancy firm operating for 32 years, serving businesses of all sizes across diverse sectors including insurance, public sector, higher education and retail. Based in Aylesbury, they provide comprehensive IT infrastructure solutions designed to eliminate downtime, enhance security and reduce operational costs.
The company specialises in helping organisations modernise their technology environments whilst maintaining stability and compliance. Their service portfolio spans managed IT services, cloud infrastructure, hosted communications, broadband and Wi-Fi connectivity, energy solutions and building management systems. What distinguishes BDR is their combination of scale and accessibility—they're large enough to support enterprise clients like the NHS, Primark and Boeing, yet maintain responsiveness typical of smaller firms.
Their commitment to customer service is evidenced by impressive operational metrics: 4,000+ customers trust them as their provider, average call wait times of just 8 seconds to speak with a real person, and average fault resolution within 6 minutes. BDR partners with globally recognised technology vendors including Kaspersky, Cisco, Sophos, HP and IBM, ensuring clients receive cutting-edge solutions backed by enterprise-grade support.
They address the full spectrum of IT challenges—from legacy system modernisation and security breaches to compliance requirements and scalability constraints—providing tailored solutions that align with business objectives rather than imposing generic fixes.
Services offered
Managed IT servicesVoIP hosted communicationsCloud IT infrastructureBroadband and Wi-Fi connectivityEnergy solutionsBuilding management systemsSecurity and compliance solutionsApplications and software deployment