AWB Computer Services
IT Support Companies
AWB Computer Services
Thorpe Market Rd, Norwich
# AWB Computer Services
AWB Computer Services is a Norfolk-based IT support provider run by Alex Brackley BSc, offering comprehensive technical assistance for computers, laptops, tablets and smartphones. Operating since 2009, the business has built a strong reputation across North Norfolk with over 50 five-star Google reviews.
The company primarily serves domestic users and small businesses in the Norwich area who struggle with technology issues. Whether customers are dealing with sluggish computers, software problems, device compatibility issues or simply need guidance navigating their devices, AWB provides accessible, professional support without the jargon.
What sets AWB apart is their flexible service model. Rather than forcing customers into workshops or relying solely on remote support, they offer home visits—coming to clients' locations to diagnose and resolve issues face-to-face. This personal approach is particularly valued by older users or those uncomfortable with technology, who benefit from hands-on assistance and explanation.
The business specialises in both Windows and Apple support, recognising that modern households often run multiple operating systems. Their "Advanced Computer Clean-up" service addresses a common frustration: slow-running machines burdened by unnecessary files and programmes.
With 15 years of established experience, straightforward contact options via phone or email, and a commitment to responsive customer service, AWB positions itself as a trustworthy, local alternative to large corporate IT firms. They prioritise understanding individual client needs rather than applying generic solutions.
AWB Computer Services is a Norfolk-based IT support provider run by Alex Brackley BSc, offering comprehensive technical assistance for computers, laptops, tablets and smartphones. Operating since 2009, the business has built a strong reputation across North Norfolk with over 50 five-star Google reviews.
The company primarily serves domestic users and small businesses in the Norwich area who struggle with technology issues. Whether customers are dealing with sluggish computers, software problems, device compatibility issues or simply need guidance navigating their devices, AWB provides accessible, professional support without the jargon.
What sets AWB apart is their flexible service model. Rather than forcing customers into workshops or relying solely on remote support, they offer home visits—coming to clients' locations to diagnose and resolve issues face-to-face. This personal approach is particularly valued by older users or those uncomfortable with technology, who benefit from hands-on assistance and explanation.
The business specialises in both Windows and Apple support, recognising that modern households often run multiple operating systems. Their "Advanced Computer Clean-up" service addresses a common frustration: slow-running machines burdened by unnecessary files and programmes.
With 15 years of established experience, straightforward contact options via phone or email, and a commitment to responsive customer service, AWB positions itself as a trustworthy, local alternative to large corporate IT firms. They prioritise understanding individual client needs rather than applying generic solutions.
Services offered
Computer slow-down diagnostics and cleaningWindows system supportApple device supporthome visit technical assistancesoftware troubleshootingdevice setup and configurationmalware and virus removalgeneral IT advice and training