Elephant IT
IT Support Companies
Elephant IT
36 Brabazon Rd, Norwich
# Elephant IT
Elephant IT, based in Norwich, is a bespoke IT consultancy and support service operated by Tim Wiseman. The business specialises in providing flexible, cost-effective IT solutions tailored to individual business requirements, functioning as an extension of a company's internal team rather than a traditional IT service provider.
The company serves small to medium-sized businesses seeking reliable IT support without the overhead of employing a full-time in-house IT professional. Elephant IT offers flexible engagement models—whether that's full-time support, one day per week, half-day weekly arrangements, or ad-hoc support—enabling businesses to access expertise precisely when and how they need it.
What distinguishes Elephant IT is its pragmatic approach to IT management. Rather than paying for unproductive downtime typically associated with permanent employees, clients pay only for hours utilised. Wiseman operates as a remote or on-site specialist, providing continuous support whilst maintaining budget consciousness. The business emphasises that external contractors bring diverse experience across multiple organisations and technologies, delivering fresh solutions and ideas that isolated in-house teams might miss.
Elephant IT holds authorised supplier status with major technology brands including Lenovo, Microsoft, Office 365, Sage, Samsung, SharePoint, Windows Server, and ZyXEL. This partnership network enables the business to provide comprehensive hardware and software solutions alongside consultancy and support services. The company offers fixed-fee contracts and flexible SLAs, positioning itself as a scalable partner that adapts to evolving business needs.
Elephant IT, based in Norwich, is a bespoke IT consultancy and support service operated by Tim Wiseman. The business specialises in providing flexible, cost-effective IT solutions tailored to individual business requirements, functioning as an extension of a company's internal team rather than a traditional IT service provider.
The company serves small to medium-sized businesses seeking reliable IT support without the overhead of employing a full-time in-house IT professional. Elephant IT offers flexible engagement models—whether that's full-time support, one day per week, half-day weekly arrangements, or ad-hoc support—enabling businesses to access expertise precisely when and how they need it.
What distinguishes Elephant IT is its pragmatic approach to IT management. Rather than paying for unproductive downtime typically associated with permanent employees, clients pay only for hours utilised. Wiseman operates as a remote or on-site specialist, providing continuous support whilst maintaining budget consciousness. The business emphasises that external contractors bring diverse experience across multiple organisations and technologies, delivering fresh solutions and ideas that isolated in-house teams might miss.
Elephant IT holds authorised supplier status with major technology brands including Lenovo, Microsoft, Office 365, Sage, Samsung, SharePoint, Windows Server, and ZyXEL. This partnership network enables the business to provide comprehensive hardware and software solutions alongside consultancy and support services. The company offers fixed-fee contracts and flexible SLAs, positioning itself as a scalable partner that adapts to evolving business needs.
Services offered
IT consultancyFixed-fee support contractsAd-hoc IT supportNetwork supportHardware salesSoftware salesMicrosoft and Office 365 implementationSystems integration